As of May 25, 2018, the privacy of the data is regulated by the General Data Protection Regulation (RGPD) of the European Union.
With this, Pikarte.es expresses its commitment to maintain and guarantee commercial relations with the User in a secure manner by protecting their personal data and guaranteeing their right to privacy.
Personal information required by Website
In order to provide our services, we need some identifying information according to the service provided by the Website:
For the guestbook / opinions:
Name: to identify the User.
email: to know the email from which the comment was made.
For the online store:
Only the data that is required to manage an order will be requested.
- Name and surnames: to manage the order.
- NIF / fiscal code: to manage the order.
- Address: to send the order, if applicable.
- Postal Code: to send the order, if applicable.
- Location: to send the order, if applicable.
- Province: to send the order, if applicable.
- Country: to send the order, if applicable.
- Telephone: to warn the user of a possible change in their reservation or order the order.
- email: to manage the order, be able to notify the user, inform him of news and other communications related to his use of our services.
For the private area of clients:
The client area is a private area. The person in charge of Pikarte.es will provide you with a username and password so that as a User you can access this restricted service, understanding that you accept all the legal conditions.
For the contact form:
- Name and surname: to be able to answer the query.
- Phone: in order to answer the query
- email: to answer the query
To make online payments:
All online payments are made through the PayPal platform. It is not necessary to have a PayPal account to carry out operations since this platform manages the communication gateways with the issuers of payment cards. Therefore, Pikarte.es never has access to the User’s bank details, which are protected by PayPal.
Additionally, when you visit our Pikarte.es, certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider.
Thanks to the consent, we can process your data, this being a mandatory requirement so that you can access the Website services correctly.
The user has his right to be forgotten when all his data is deleted from our databases.
Category of the data
According to article 9.1 of the new general regulation of data protection of the European Union (RGPD), none of the data requested by Pikarte.es is considered sensitive or protected data.
We only work with the minimum identifying data to carry out our work.
Time of conservation of the data
The customer’s data: name, phone, postal address, email, etc. will remain in our system what legally and technically is required for the normal operation of Pikarte.es, unless the User exercises his right to its elimination or update.
Since May 25, 2018, Website is governed by the General Regulation on Data Protection (RGPD) of the European Union.
Pikarte.es is hosted on systems operated by SiteGround Spain SL., Hereinafter SiteGround. In SiteGround, the necessary technical and organizational security measures are in place to guarantee the security of the User’s personal data and thus avoid its alteration, loss and treatment and / or unauthorized access. This taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. All in accordance with the provisions of the RGPD.
Likewise, SiteGround has established additional measures in order to reinforce the confidentiality and integrity of the information in Pikarte.es. Continuously maintaining the supervision, control and evaluation of the processes to ensure respect for the privacy of the data.
Specifically, the measures adopted by SiteGround are:
● Connection with SSL certificate in Pikarte.es.
● Encryption of passwords and passwords using standard cryptographic algorithms.
● Server protection through firewalls, process isolation, and other standard security measures.
● Daily backups distributed geographically to guarantee the continuity of the service in the event of an incident.
The User who has provided their data to Pikarte.es may contact the owner of the website through the contact form, in order to be able to freely exercise their right of access to their data, rectification or deletion, limitation and opposition regarding the data incorporated in your files.
The User may also exercise their rights by written communication addressed to Pikarte.es with the reference “Data protection”, specifying their data, proving their identity and the reasons for their request at the following address: Estudios Pikarte, calle Teodoro Llorente 3 low, 46100 Burjassot
Any information that we need to store by virtue of a legal, fiscal or contractual obligation, will be blocked and only used for said purposes instead of being deleted.
Person in charge of the file and in charge of the treatment
The person responsible for the data file is the owner of Pikarte.com.
Services offered by third parties
To provide services strictly necessary for proper functioning Website uses the following service providers under their corresponding privacy conditions:
Google Analytics, for statistics. https://policies.google.com/privacy?hl=en
Facebook Pixel, for statistics. https://www.facebook.com/privacy/explanation
MrDomain, register domains and mail service. https://www.dondominio.com/legal/55/politica-de-privacidad/
PayPal for collections. https://www.paypal.com/es/webapps/mpp/ua/privacy-full
SiteGround SL. company that provides us with the web platform. https://www.siteground.es/privacidad.htm
On our Website we offer links and services related to different social networks. If the User is a member of a social network and clicks on the corresponding link, the provider of the social network will be able to link his profile data with the information of his visit to Pikarte.es.
Therefore, the User must be informed about the functions and policies regarding the processing of their personal data of the respective social network. Whether you access one of our web pages with any of their profiles on social networks or share information through them.
The User can access the privacy policies of the different social networks at any time, as well as configure their profile to guarantee their privacy.
Google Plus: https://policies.google.com/privacy?hl=en&gl=es
Acceptance, consent and revocability
The User declares to have been informed of these conditions regarding protection of personal data, accepting and consenting to the treatment thereof by Pikarte.es in the manner and for the purposes indicated in the Legal Notice.
At any time the User may revoke their data, but without affecting actions already carried out in the past, that is, without retroactive character.
Cookies are files that are installed on the computer from which you access the Website for the purposes described on this page.
The applications that we use to obtain navigation information, measure and analyze the audience are:
Google Analytics http://www.google.com/policies/technologies/cookies/
These tools do not obtain data about your name or surnames or the postal address from where you connect. The information they obtain is related to the number of pages visited, the language, the social network in which our news is published, the city to which the IP address from which you access is assigned, the number of new users, the frequency and Recidivism of the visits, the time of visit, the browser and the operator or type of terminal from which the visit is made.
We use this information to improve our pages, detect new needs and assess the improvements to be introduced in order to provide a better service to users who visit us, adapting them, for example, to the most used browsers or terminals.